Legal

Terms of Service

Last updated: June 1, 2026 · Effective: June 1, 2026

1. Agreement to Terms

By accessing or using the FaceIn application, website (facein.id), APIs, SDKs, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legal agreement between you ("User," "you," or "your") and FaceIn Technologies ("FaceIn," "we," "us," or "our").

2. Description of Service

FaceIn provides a biometric authentication platform that enables:

  • Consumer App: A mobile application for passwordless authentication and password management
  • Developer SDK: Software development kits and APIs for integrating biometric authentication into third-party applications
  • Dashboard: A web-based dashboard for developers to manage their integration, view analytics, and configure settings

3. User Accounts

3.1 Registration

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

3.2 Account Security

You are responsible for safeguarding access to your account, including securing the device(s) enrolled for biometric authentication. You agree to notify us immediately of any unauthorized use of your account.

3.3 Age Requirement

You must be at least 13 years old (16 in the EU) to use the Service. By using the Service, you represent that you meet this age requirement.

4. Developer SDK Terms

The following additional terms apply to developers using the FaceIn SDK and APIs:

4.1 License Grant

Subject to these Terms, FaceIn grants you a limited, non-exclusive, non-transferable, revocable license to use the SDK to integrate FaceIn authentication into your applications.

4.2 API Usage

  • You must use API keys securely and not expose them in client-side code
  • You must comply with rate limits and usage quotas
  • You must not reverse-engineer, decompile, or attempt to extract the source code of the SDK
  • You must not use the SDK to build a competing authentication service

4.3 Data Obligations

As a developer integrating FaceIn, you agree to:

  • Inform your users that authentication is powered by FaceIn
  • Provide a link to FaceIn's Privacy Policy in your app
  • Not attempt to intercept, store, or process biometric data from FaceIn users
  • Comply with all applicable privacy laws in your jurisdiction

4.4 Billing

Developer SDK usage is billed monthly in arrears based on Monthly Active Users (MAU) as defined in our pricing page. You agree to pay all fees associated with your usage. Overdue payments may result in service suspension after a 14-day grace period with notice.

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party right
  • Engage in unauthorized surveillance or tracking of individuals
  • Impersonate another person or entity
  • Attempt to circumvent security measures, rate limits, or access controls
  • Interfere with or disrupt the Service or servers
  • Transmit viruses, malware, or other malicious code
  • Collect or harvest user data without consent
  • Use the Service for any purpose that is illegal, harmful, or discriminatory
  • Build tools that enable mass biometric identification or surveillance
  • Use the Service in connection with law enforcement surveillance without proper legal authority

6. Intellectual Property

The Service, including its source code, features, functionality, design, and documentation, is owned by FaceIn Technologies and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service except as expressly permitted by these Terms.

"FaceIn" and the FaceIn logo are trademarks of FaceIn Technologies. You may use the FaceIn name and logo solely to indicate that your application uses FaceIn authentication, subject to our brand guidelines.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL FACEIN BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or alteration of your data
  • Statements or conduct of any third party on the Service
  • Any other matter related to the Service

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

8. Indemnification

You agree to indemnify, defend, and hold harmless FaceIn and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

You may terminate your account at any time by deleting it through the app or by contacting us. Upon account deletion, we will delete your server-side data in accordance with our Privacy Policy.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Delaware.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

12. Contact

For questions about these Terms, contact us:

Privacy Policy →Security Overview →